Conduct an in-house audit or choose a vendor?

Stefanie Zachery June 29, 2011

So, you need to meet compliance obligations, ERISA and SOX, and you know a dependent audit is the “right thing” to do but how do you get started?  After realizing the need to conduct a dependent eligibility audit, any organization will need to determine if they have the resources to perform the audit internally or outsource to a qualified vendor.  When you take a look internally there are several questions you will need to ask to ensure you don’t get in over your head.

  • Can confidentially of information be upheld?
  • Can employee’s documents be processed efficiently?
  • Can documents be properly associated with the plan member and their dependents?
  • Can data be tracked and stored effectively?
  • Can calls and questions be answered in a timely manner?
  • What documents will you require to verify a dependent?
  • How many hours do I dedicate my team/staff to opening, storing, and processing mail?
  • Do I utilize my team or hire temps to answer the phone for DE Audit specific questions?

For employers to learn about conducting a Dependent Eligibility Audit, visit The Dependent Audit Guide.

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