Dependent Check
Whether you have a large or small population of employees with enrolled dependents, we will be flexible to satisfy you.
Dependent Check option
HMS will supply you with a Dependent Check Workbook, which clearly outlines each step of your audit.
We will recommend a specific timeline per Phase, which has worked well over the years and is considered a Best Practice of HMS.
When employees do not respond to our initial communications, we will provide reminder emails at no additional charge.
Our database houses many professional Letters (Amnesty, Verification and Final Notice) and we will supply you a few to choose from based on your company’s needs.
Our highly trained Customer Service team is available to your employees Monday- Friday 8am to 8pm EST via a toll free number specific to your company. Additionally, our automated IVR phone system will be available 24 hours a day, 7 days a week to check the status of their submitted document(s).
Monthly planning meetings with your Project Manager will ensure the process is on track and provide open communication on any updates.
Your organization will have a Standard Format specific website for your employees to logon and learn more about the Audit as well as download documents, check their status and more.
As a Plan Sponsor, you will have access to an internal portal (2 users) to view Real Time Statistics, Issue Resolution System, Participant Status Check and Real-Time monthly status reports provided by your Project Manager.
